Technical Engineering leader for the agentic AI era.

Member of Leadership Staff. I own multiple squads across platform, growth, and infrastructure — setting technical strategy with leadership while still pairing with engineers on critical system design.

• Led the transformation of microservices into agentic AI-driven workflows (LangGraph/LangChain, LLM orchestration) — ~5× delivery velocity, including an AI support chatbot integrating HubSpot, Stripe, and internal systems for automated revenue-reconciliation insights.
• Architected "Sparrow Pay," a multi-tenant subscription management platform supporting 5,000+ active subscriptions across the full billing lifecycle — quoting, invoicing, payment processing, smart-retry dunning, renewals — eliminating revenue leakage.
• Architected the event-driven email platform (AWS SQS/SNS) governing all transactional and product email company-wide — SPF/DKIM/DMARC validation, spam-signal detection, deliverability guardrails.
• Led the team behind SurveySparrow Marketplace — AppNest SDK, REST APIs, in-product Copilot — a self-serve ecosystem for third-party integrations.
• Directed the Product-Led Growth squad with product and GTM stakeholders — data-driven experiments that lifted activation, cut churn, and contributed measurably to ARR expansion.
• Scaled Kubernetes (AWS EKS) to handle 50% traffic growth — deployments cut from 30 to 5 minutes, 99.8% uptime, lower infrastructure cost via Jenkins/Docker CI-CD.
• Led engineering-excellence initiatives — ETL re-architecture with data governance (−70% report latency) plus observability and automated testing, including an AI-powered agentic code-review system (+20% build quality).
• Built and scaled a 15-engineer team across frontend, backend, and infrastructure — hiring, onboarding, performance reviews, and career paths that produced multiple senior/lead promotions.
• Own key CRM integrations — HubSpot, Vitally, Apollo, Zendesk — keeping customer data in sync across the stack.
• Spearheaded an internal admin panel product — intuitive workflows that improved operational efficiency for internal teams.

• Built and scaled the KriyaDocs product — scalable frontend applications in Vue.js, React, and TypeScript, and the optimised Node.js microservice APIs powering the platform.
• Cloud-native backend for a reference-tagging & validation engine for research manuscripts — improved citation accuracy and throughput.
• Trained a grammar-correction ML model (Flair, POS/NER) and integrated the AnyStyle NLP model on a 2,000+ document corpus; productionised as Flask microservices.
• High-performance retrieval with Elasticsearch, Redis, MySQL, PostgreSQL; test automation with Mocha & Cypress.

• Revamped the Android app architecture to MVVM + LiveData + Repository — cleaner separation of concerns, better testability, lifecycle-aware state; implemented Navigation, DataBinding, Retrofit, and Room DB for robust offline handling.
• Collaborated on backend microservices in Java, implementing processing logic for financial workflows and customer operations.
• Contributed to SaaS web application development — Node.js, React.js, JavaScript — for internal tools and customer-facing interfaces.

• Led Android development for MyKarma, a live subscriber-based trivia app — real-time gameplay, live video streaming, FCM notifications, and low-latency networking across diverse devices.
• Built and integrated Node.js backend APIs for quiz logic, scoring, subscriptions, and real-time data processing within a scalable microservices architecture.
• Hardened the app with ProGuard obfuscation, Material Design–compliant animations, and performance-optimised algorithms for high-concurrency live sessions.